Account Management

Have you dined with us before?

Yes No

Here, or at another location?

Here Another Both

If yes, how often do you visit Dreamland?

Was the dining room clean?

Yes No

Was the restroom clean?

Yes No

What was your server’s name?

Was you server friendly and knowledgeable?

Yes No

Was your server in proper uniform, i.e. shirt tucked in, neat, clean, well-groomed?

Yes No

Was a manager present during your visit?

Yes No I Don’t Know

Was your order delivered correctly and in a timely fashion?

Yes No

Were the hot items hot and the cold items cold?

Yes No

How would you rate the consistency of the product as compared to previous visits?

How would you rate the value received?

How likely will you be to visit Dreamland again in the future?

Please tell us about your Dreamland experience.
Date of visit:
Time of Day:
* Location:
* Indicates required information
Please provide us with the following:
Dine in or to go Catering Shipping Department

Have you ordered from Dreamland previously?	Yes No
How did you place your order?	Online By Phone
If online, were you able to place your order with relative ease?	Yes No
Was your order placed and processed in a timely fashion?	Yes No
Was your order fulfilled correctly?	Yes No
Was you order delivered on the scheduled date?	Yes No
How would you rate the quality of the products received?
Were the reheating instructions accurate?	Yes No
How would you rate the value received?
How likely are you to order from the Shipping Department again?

Please provide us with any additional details regarding your Dreamland experience.

Please provide any contact information you would like us to have.
First Name:
Last Name:
Address 1:
Address 2:
City:
State, Zip:
Phone:
Email Address:
We appreciate your business and look forward to serving you again in the future!

Have you used Dreamland previously for catering?	Yes No
Was your order taken in a professional, efficient and courteous manner?	Yes No
Was your order confirmed the day before the event?	Yes No
Was your order delivered and set up (if applicable) at the agreed upon time?	Yes No
Was the delivery person neat, professional and courteous?	Yes No
Was the order accurate?	Yes No
Were the hot items hot and the cold items cold?	Yes No
Did Dreamland provide everything agreed upon to serve your food?	Yes No
If applicable, did the Dreamland representative return to collect all non-disposable items?	Yes No
Did the bill presented represent the amount agreed upon at the time you placed your order?	Yes No
Did a Dreamland representative follow up with you the day after your event?	Yes No
How likely are you to use Dreamland for your future catering needs?

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