Shipping Info


UPS Shipping Rules Condensed

We are not responsible for packages sent to wrong addresses or delivered when no one is available to receive them. Food packages cannot be delivered on a Monday.

Dreamland BBQ will not be responsible for any delays due to inclement weather conditions incurred during UPS delivery. Such delays should be directed to UPS directly using your UPS tracking number.

For the detailed shipping rules that cover all areas of our shipping policies, please see the Dreamland BBQ Shipping Disclaimer below.


Monday Orders
Any order placed in full by 3pm CST can be shipped by ground, 2 Day Air and Next Day Air.

Tuesday Orders
Any order placed in full by 3pm CST can be shipped by ground, 2 Day Air and Next Day Air.

Wednesday Orders
Any order placed in full by 3pm CST can be shipped by ground, 2 Day Air and Next Day Air.

Thursday Orders
Any order with perishable items placed in full by 3pm CST can be shipped by 2 Day Air with Saturday Delivery, if available to the destination zip code, or any of the Next Day Air options available to the destination zip code. Any non-perishable items can be shipped by ground, 2 Day Air with Saturday Delivery or any of the Next Day Air options available to the destination zip code. No orders can be shipped for regular 2 Day Air on a Thursday and no perishable items can go ground on a Thursday. Regular 2 day air will go out on Monday unless Saturday is chosen. Ground cannot be delivered on a Saturday.

Friday Orders
Any order with perishable items placed in full by 3pm CST can only be shipped by Next Day Air with Saturday Delivery if available to the destination zip code. Non-perishable items can be sent by ground. There are no other options for a Friday Order; any option chose other than ground for non-perishable items and Next Day Air with Saturday Delivery for food products will be shipped out the following Monday. No orders can be shipped for regular Next Day Air on a Friday. You must choose Next Day Air with Saturday Delivery. If this option is not listed in the drop down box of shipping choices on the check out page, then call 1-800-752-0544 to see if Saturday Delivery is available to the address you are wanting to send food. If you choose Next Day Air without choosing the Saturday Delivery option, your package will not be shipped out until the following Monday.

Saturday and Sunday Orders
Orders placed on Saturday or Sunday will be processed on the following Monday. UPS Ground orders placed on Thursday, Friday, Saturday or Sunday will be processed on the following Monday.

Address Change for Orders
Once the address has been submitted to Dreamland, there will be a $15.00 charge to the card provided if any address changes must be made after the package has left the facility. No charge will be made if it is changed before the expected shipping date.


Dreamland BBQ Shipping Disclaimer

Because we value you as a customer, we offer exclusive UPS service to deliver your package. Please read this disclaimer to answer any questions about the ship date or arrival date for your package. If you have any questions, please feel free to call us at 1-800-752-0544 or email at contactus@dreamlandbbq.com. Please note - any order placed for 2 day air after 3:00pm Central Standard Time on a Wednesday follows different shipping rules.

Shipping Policy Statement
• All orders to be shipped the same day must be placed in full by 3 P.M. CST. • All 2 day air orders placed after 3 P.M. CST Wednesday will ship the following Monday. • Orders will be shipped the day they are ordered unless otherwise specified in the comments/special instructions section. • No orders will ship on Saturday or Sunday. No food orders can be delivered on a Monday. • Any frozen package order placed on a Friday for shipment that day must be shipped Next Day Air Early AM Saturday Delivery. • Any frozen package order placed on a Thursday for shipment that day must be shipped 2 Day Air with Saturday Delivery, Next Day Air or Next Day Air Saver. • THERE IS NO 2 DAY SERVICE AVAILABLE FOR FROZEN ORDERS ON FRIDAY. • For orders shipping to Alaska, please call 1-800-752-0544 to verify delivery options. • No International Shipping for perishable products is available at this time- call 1-800-752-0544 to order sauce to be shipped internationally. • Most packages will be left without a signature. If you do not want UPS to leave the package, please make sure that someone is available to accept delivery. If UPS does not feel comfortable leaving a package at an apartment and no one is available to accept delivery, UPS will return the package to their facility. PLEASE NOTE UPS DOES NOT HAVE REFRIGERATED FACILITIES IN WHICH TO HOLD PERISHABLE PACKAGES. • Please note that when you check the box that you have read the disclaimer, you are agreeing to the shipping terms listed. For any questions, please call us at 1-800-752-0544. • Ground is guaranteed for 2 day for perishable products; ground is not guaranteed for 1 day. If you want to guarantee for 1 day, you have to ship Next Day Air.

Shipping Information Table